Articles on: FAQ

How do I stop receiving mails about billing?

As an organization administrator (such as support staff memeber or (primary) supervisor) you have the option to receive emails about invoicing or acquisition of portfolios.

Should you not want to receive these notifications, you can then turn it off. You can turn it off by following these steps:

Navigate to User Management and click on the user (or yourself) of whom you want to disable this option

Click on Change role

Here, turn off the option Send notifications about billing for this portfolio type

Updated on: 07/04/2025

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