Adding a new user to the organization

In this article, we explain how to add a new user to your organization from User Management. By following these steps, you ensure that a colleague can get started immediately with the correct permissions.

Steps to add a user

1. Go to User Management > Users in this organization and click the Add user button.
2. First, choose the role you want to assign to this user. You can see the permissions for each role by clicking the info icon.
3. Enter the user's email address. We will immediately check if an account already exists. If it does, you can proceed with it. If not, we will ask for additional personal details to create the account.
4. Depending on the chosen role, you may be asked for a staff number.
5. If you have chosen the role of a learner, we will ask if you want to provide a new portfolio. If we see that this user already has a portfolio at another organization, you can take over management immediately.
6. The user will receive a notification that a new role has been assigned in your organization. New users will also receive an activation link, allowing them to set up their account in a few simple steps. We recommend that new users install the mobile app right away.

Additional information

Preventing duplicate accounts

Because medical professionals often switch organizations, they may already have a Reconcept account under an email address from a previous employer. To prevent duplicate accounts, it is wise to check this beforehand. You can then use the email address linked to the existing account, or ask the user to change their email address to the one used at your organization first. If a duplicate account is accidentally created, have the user contact our support desk so they can merge the accounts.

Updated on: 08/05/2026