Contacting our support team
We want to ensure you get answers to your questions about using Reconcept as quickly as possible. To achieve this, we have developed various resources to help you get back on track immediately. Finding answers yourself Support Center: We keep this support center up to date and constantly expand it with new articles and frequently asked questions. There is a good chance you will find your answer here. AI Chatbot: In the bottom right of the support center, you will find our AI chatbot. YouFew readersFeedback and suggestions
Reconcept is constantly evolving. We are always curious about how we can improve to make workplace learning even easier and more complete for you. We are also always interested in your feedback on new or existing features. Send your feedback to our support team. How to share a suggestion? If you would like to share an idea or suggestion with us, it helps us tremendously if you describe it as follows: The problem: AbFew readersReporting bugs and issues
It may happen that something doesn't go quite right in Reconcept. We realize this can be annoying, and we want to do everything we can to resolve it for you as quickly as possible. You can report these issues to our support team. What do we need to help you? To properly understand and reproduce a problem, we need the following information: The error message: Information shown in the error message, such as an error cFew readersIntegrations
Reconcept offers several integrations with other systems to make your work easier. By connecting systems, you avoid duplicate data entry and keep all relevant information in one place. Managing your connections In the My integrations section, accessible from your dashboard in the web environment, you will find the external systems linked to your account. New integration: Under the Available integrations heading, you will find the systems you can connect with. Follow the steps on the screenFew readersThe Reconcept app
We recommend everyone install the Reconcept app. It provides the best experience for daily use, allowing you to request feedback and record learning moments directly on the shop floor. Download and Install The mobile app is available for iOS and Android. You can find the app by searching for "Reconcept" in the stores or by using the links below: iOS: Download in the App Store Android: Download in the Google Play Store (https://play.Some readersAI Powered Features
We aim to be transparent about the use of AI powered features in our platform. We use AI powered features in accordance with the European AI Act. All of our current features are classified as 'limited risk', which means they may be freely used, as long as it is clear to the user that an AI model is used. On this page, we provide more information about each of the available AI features. Speech-to-text Feedback ProcessingFew readersPrivacy policy
The current Reconcept privacy policy contains important information regarding how we handle personal data, security, and your rights as a user. You can find the full and most up-to-date policy on our website via the following link: Privacy Policy on EPAportfolio.comFew readers
